Terms and Conditions

Terms and conditions of use of ContactCustomerServices.net

From herein on, ContactCustomerServices.net shall be referred to as contactcustomerservices.net, ContactCustomerServices, CCS or "the website".

1. Introduction

  • 1.1. Welcome to contactcustomerservices.net. CCS provides an ICSS direct call connection service as regulated by the PSA.
  • 1.2. These terms and conditions shall govern your use of contactcustomerservices.net.
  • 1.3. By using contactcustomerservices.net, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use contactcustomerservices.net.
  • 1.4. CCS uses cookies; by using contactcustomerservices.net or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

2. Copyright notice

  • 2.1. Copyright (c) 2017 - TA Media Ltd
  • 2.2. Subject to the express provisions of these terms and conditions:
    • a. we, together with our licensors, own and control all the copyright and other intellectual property rights in contactcustomerservices.net and the material on contactcustomerservices.net; and
    • b. all the copyright and other intellectual property rights in contactcustomerservices.net and the material on contactcustomerservices.net are reserved.
  • 2.2. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Licence to use website

  • 3.1. You may:
    • a. view pages from contactcustomerservices.net in a web browser;
    • b. download pages from contactcustomerservices.net for caching in a web browser;
    • c. print pages from contactcustomerservices.net;
    • d. use contactcustomerservices.net services by means of a web browser, subject to the other provisions of these terms and conditions.
  • 3.2. Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from contactcustomerservices.net or save any such material to your computer.
  • 3.3. You may only use contactcustomerservices.net for your own personal and business purposes, and you must not use contactcustomerservices.net for any other purposes.
  • 3.4. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on contactcustomerservices.net.
  • 3.5. Unless you own or control the relevant rights in the material, you must not:
    • a. republish material from contactcustomerservices.net (including republication on another website);
    • b. sell, rent or sub-license material from contactcustomerservices.net;
    • c. show any material from contactcustomerservices.net in public;
    • d. exploit material from contactcustomerservices.net for a commercial purpose; or
    • e. redistribute material from contactcustomerservices.net.
  • 3.6. Notwithstanding Section 4.5, you may redistribute our newsletter in print and electronic form to any person.
  • 3.7. CCS reserve the right to restrict access to areas of contactcustomerservices.net, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on contactcustomerservices.net.

4. Acceptable use

  • 4.1. You must not:
    • a. use contactcustomerservices.net in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
    • b. use contactcustomerservices.net in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
    • c. use contactcustomerservices.net to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
    • d. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to contactcustomerservices.net without our express written consent;
    • e. access or otherwise interact with contactcustomerservices.net using any robot, spider or other automated means;
    • f. violate the directives set out in the robots.txt file for contactcustomerservices.net; or
    • g. use data collected from contactcustomerservices.net for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
  • 4.2. You must not use data collected from contactcustomerservices.net to contact individuals, companies or other persons or entities.
  • 4.3. You must ensure that all the information you supply to us through contactcustomerservices.net, or in relation to contactcustomerservices.net, is true, accurate, current, complete and non-misleading.

5. Limited warranties

  • 5.1. CCS does not warrant or represent:
    • a. the completeness or accuracy of the information published on contactcustomerservices.net;
    • b. that the material on the website is up to date; or
    • c. that the website or any service on the website will remain available.
  • 5.2. CCS reserve the right to discontinue or alter any or all of contactcustomerservices.net services, and to stop publishing contactcustomerservices.net, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if CCS stop publishing the website.
  • 5.3. To the maximum extent permitted by applicable law and subject to Section 6.1, CCS exclude all representations and warranties relating to the subject matter of these terms and conditions, contactcustomerservices.net and the use of contactcustomerservices.net.
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6. Limitations and exclusions of liability

  • 6.1. Nothing in these terms and conditions will:
    • a. limit or exclude any liability for death or personal injury resulting from negligence;
    • b. limit or exclude any liability for fraud or fraudulent misrepresentation;
    • c. limit any liabilities in any way that is not permitted under applicable law; or
    • d. exclude any liabilities that may not be excluded under applicable law.
  • 6.2. The limitations and exclusions of liability set out in this Section 7 and elsewhere in these terms and conditions:
    • a. are subject to Section 6.1; and
    • b. govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
  • 6.3. To the extent that contactcustomerservices.net and the information and services on contactcustomerservices.net are provided free of charge, CCS will not be liable for any loss or damage of any nature.
  • 6.4. CCS will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
  • 6.5. CCS will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
  • 6.6. CCS will not be liable to you in respect of any loss or corruption of any data, database or software.
  • 6.7. CCS will not be liable to you in respect of any special, indirect or consequential loss or damage.
  • 6.8. You accept that CCS have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that CCS are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

7. Breaches of these terms and conditions

  • 7.1. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if CCS reasonably suspect that you have breached these terms and conditions in any way, CCS may:
    • a. send you one or more formal warnings;
    • b. temporarily suspend your access to contactcustomerservices.net;
    • c. permanently prohibit you from accessing contactcustomerservices.net;
    • d. block computers using your IP address from accessing contactcustomerservices.net;
    • e. contact any or all your internet service providers and request that they block your access to contactcustomerservices.net;
    • f. commence legal action against you, whether for breach of contract or otherwise; and/or
    • g. suspend or delete your account on contactcustomerservices.net.
  • 7.2. Where CCS suspend or prohibit or block your access to contactcustomerservices.net or a part of contactcustomerservices.net, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

8. Variation

  • 8.1. CCS may revise these terms and conditions from time to time.
  • 8.2. The revised terms and conditions shall apply to the use of contactcustomerservices.net from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. / CCS will give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of contactcustomerservices.net from the date that CCS give you such notice; if you do not agree to the revised terms and conditions, you must stop using contactcustomerservices.net.
  • 8.3. If you have given your express agreement to these terms and conditions, CCS will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as CCS may specify, CCS will disable or delete your account on the website, and you must stop using the website.

9. Assignment

  • 9.1. You hereby agree that CCS may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
  • 9.2. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

10. Severability

  • 10.1. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
  • 10.2. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

11. Third party rights

  • 11.1. These terms and conditions are for our benefit and your benefit, and these terms and conditions are not intended to benefit or be enforceable by any third party.
  • 11.2. The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

12. Entire agreement

  • 12.1. Subject to Section 6.1, these terms and conditions, together with our privacy policy, shall constitute the entire agreement between you and us in relation to your use of contactcustomerservices.net and shall supersede all previous agreements between you and us in relation to your use of contactcustomerservices.net.

13. Law and jurisdiction

  • 13.1. These terms and conditions shall be governed by and construed in accordance with English law
  • 13.2. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

14. Statutory and regulatory disclosures

  • 14.1. CCS is registered with PSA ; you can find the online version of the register at http://psauthority.org.uk/,and our registration number is ORG836-31789-57035.
  • 14.2. CCS subscribes to PSA codes of conduct, which can be consulted electronically at http://psauthority.org.uk/for-business/code-of-practice
  • 14.3. Our VAT number is GB 123 321 073.

15. Our details

  • 15.1. This website is owned and operated by TA Media Ltd.
  • 15.2. TA Media Ltd is registered in England and Wales under registration number 07802442, and our registered office is at 17 Wellington Street, Ripley, Derbyshire, DE5 3EH.
  • 15.3. You can contact us by writing to the business address given above, by using contactcustomerservices.net contact form, by email to cs@contactcustomerservices.net

This T&Cs relate solely to this Application.
Latest update: 10 March, 2017
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